General

The General tab holds core settings that shape how each status dashboard behaves for visitors and your team. Configure visibility, page title, system messages, and other baseline options before you tune branding or content.

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General settings

Name — internal label for this dashboard, displayed in the admin list. Not shown on the public page.

Description — internal reference only. Not shown on the public page.

Visibility — controls whether the dashboard is publicly accessible. When disabled, visitors see a 404 page. Event notifications to existing subscribers still send when Notifications is on for an event — but emails and SMS do not include links to the event or post-mortem. You can still add and manage subscribers from Email subscribers, SMS subscribers, and integration screens. See Notifications overview — FAQ.

Page Title — the text displayed in the upper-left corner of your status dashboard header and in the browser tab. Defaults to "Status Dashboard" when a new dashboard is created. Limited to 40 characters to keep the header readable alongside navigation links.

System Message — an optional rich-text message displayed at the top of your status dashboard, below the header and above the status banner. Useful for standing context, for example:

"Welcome to Acme's status dashboard. Check here for real-time system updates."

Limited to 1,000 characters.

Live updates

Your status dashboard automatically stays up to date — visitors don't need to refresh their browser to see the latest information. Component statuses, active incidents, maintenance windows, informational notices, event history, weekly activity, and uptime indicators all refresh in the background every 30 seconds. If a visitor switches to another tab or window, updates pause and then resume the moment they return.

Deleting a dashboard

From the Dashboards list, click the trash icon on a row and confirm by typing its subdomain. Deletion is permanent.

When you delete a dashboard, StatusDashboard:

• Removes it from your admin list and takes the public status page offline immediately
• Deletes all dashboard settings — general options, domains, components layout, content modules, custom code (including header and footer HTML), branding, widget, digital signs, network rules, support page, subscriptions toggles, and SSO configuration stored for that dashboard
• Removes uploaded branding images and digital-sign logos for that dashboard
• Removes all subscribers tied to that dashboard (email, SMS, WhatsApp, and integration subscribe endpoints), including pending verifications, and releases organization quota slots when no other subscription uses the same address or endpoint
• Starts teardown of a custom domain and its TLS setup when one was active (this finishes in the background; the dashboard itself is gone right away)
• Removes custom notification email sender setup for that dashboard when it was the only dashboard using that sending domain (otherwise the shared domain verification is kept for other dashboards)

Deletion does not remove organization-wide items: events in admin, org components, outbound notification integrations, or delivery history. Those remain available to your organization.

Some short-lived verification or sign-in artifacts may expire on their own if a background step already removed the linked subscription or dashboard record.