Uptime reports
Generate monthly uptime PDF reports from published events.
Uptime reports summarize monthly availability for a status dashboard or a single org component, computed from published incidents and maintenance. Organization admins generate reports on demand on Uptime reports and download a browser-generated PDF.
The sections below describe the calculation methodology, the generation workflow, and how maintenance windows affect the uptime percentage.
Methodology
| Topic | Behavior |
|---|---|
| Source of truth | Published incidents and maintenance only. Drafts and informational events are excluded. |
| Period | One calendar month. The current month is allowed; open intervals are clipped to the generation time (month-to-date). |
| Scope | Whole dashboard (all components currently wired on that dashboard) or single org component (any component in your organization — not limited to one dashboard). |
| Maintenance | Excluded by default from the uptime percentage and contributing-events table. Enable Include maintenance to count maintenance windows. |
| Uptime % | 100 × (1 − downtimeMinutes / periodMinutes) using merged overlapping intervals per component (concurrent incidents are not double-counted). |
| Dashboard summary | Unweighted mean of each in-scope component's uptime percentage. Multi-component rollups do not sum downtime across components (that is not wall-clock); see each component row for its downtime. |
| Timezone | Your browser's IANA timezone is sent with the request and printed on the PDF. |
| Precision | Integer minutes (seconds rounded half up). Sub-minute noise is not SLA-grade probe sampling. |
| Events table | Lists every contributing event with title and UUID, original start/end, and minutes in period (duration clipped to the report month). |
Workflow
- Open Uptime reports.
- Choose Whole dashboard or Single component.
- For whole dashboard: select a dashboard, month, and year.
- For single component: the dashboard selector is disabled; pick an org component, month, and year.
- Optionally include maintenance.
- Click Generate report to preview summary metrics and contributing events.
- Click Download PDF to save the report locally.
Access
Uptime reports require:
- The admin role (same gate as status dashboard configuration).
- The Uptime reports plan entitlement. Included by default on trial and pro tiers.
If your organization does not have the entitlement, the page shows a feature-unavailable message.