List WhatsApp delivery logs

GET /app/notifications/whatsapp/logs

Returns a newest-first paginated list of WhatsApp delivery log entries for notification-channel sends (event notifications and subscription verify/manage texts). Each entry records the provider handoff and any subsequent lifecycle events.

Requires the admin or subscriber role and the WhatsApp notifications feature entitlement.

Request

See API Basics for required headers.

Query parameters

Parameter	Type	Required	Description
`limit`	integer	No	Max entries per page. Range: 1–100. Default: `10`.
`nextToken`	string	No	Next-page bookmark from the previous response — pass unchanged. See Pagination.
`recipient`	string	No	Filter logs to an exact E.164 phone number (e.g. `+14155552671`). Must be valid E.164 when provided.

Sample request

curl "https://api.statusdashboard.com/app/notifications/whatsapp/logs?recipient=%2B14155552671" \
  -H "Authorization: Bearer bcf847abf5c6:def456"

Sample response

Status: 200 OK

{
  "logs": [
    {
      "logId": "019670ab-cdef-7234-b5f1-abc123def456",
      "sentAt": "2026-06-26T14:30:00.000Z",
      "recipient": "+14155552671",
      "sender": "whatsapp-phone-number-id",
      "bodyPreview": "sd_wa_event_notification: Acme Corp | Incident: Investigating | API latency | https://status.acme.com/l/abc",
      "status": "delivered",
      "whatsappType": "event_notification",
      "messageId": "wamid.example123",
      "waMessageId": "wamid.example123",
      "dashboardId": "550e8400-e29b-41d4-a716-446655440000",
      "dashboardName": "Acme Status",
      "eventId": "6ba7b810-9dad-11d1-80b4-00c04fd430c8",
      "changeType": "created",
      "events": [
        { "type": "Accepted", "at": "2026-06-26T14:30:00.000Z" },
        { "type": "Send", "at": "2026-06-26T14:30:00.100Z" },
        { "type": "Delivery", "at": "2026-06-26T14:30:02.000Z" }
      ]
    }
  ],
  "nextToken": null
}

Response fields

Field	Type	Description
`logs`	array	Delivery log entries for this page, newest first.
`nextToken`	string \| null	Next-page bookmark when more results exist. See Pagination.

Log entry fields

Each logs[] item:

Field	Type	Description
`logId`	string	Opaque unique identifier for the log entry.
`sentAt`	string	ISO 8601 timestamp when the send was initiated.
`recipient`	string	Recipient phone number in E.164 format.
`sender`	string	Origination identity used for the send.
`bodyPreview`	string	Truncated message body at send time.
`status`	string	Aggregate status: `submitted`, `sent`, `delivered`, `blocked`, `failed`, or `skipped`.
`whatsappType`	string	`event_notification`, `subscription_verify`, or `subscription_manage`.
`messageId`	string \| omitted	Provider message ID after successful handoff.
`waMessageId`	string \| omitted	WhatsApp message ID when reported separately from `messageId`.
`dashboardId`	string \| omitted	Dashboard UUID when applicable.
`dashboardName`	string \| omitted	Dashboard display name when applicable.
`eventId`	string \| omitted	Event UUID for event notification WhatsApp.
`changeType`	string \| omitted	Event notification change type (`created`, `updated`, `timeline`, `reopened`, `maintenance-advance`, `post-mortem`).
`events`	array	Chronological lifecycle events (see below).
`failureReason`	string \| omitted	Error summary when `status` is `failed`.

Event object fields

Field	Type	Description
`type`	string	Event type (`Accepted`, `Send`, `Delivery`, `Blocked`, `Skipped`, etc.).
`at`	string	ISO 8601 timestamp.
`detail`	string \| omitted	Short summary (e.g. block reason or provider detail).
`raw`	string \| omitted	Provider event JSON (diagnostics only).
`rawBytes`	number \| omitted	Original byte length of `raw` before any truncation.
`rawTruncated`	boolean \| omitted	`true` when `raw` was truncated at 16 KB.

`skipped` status

When status is skipped, the recipient was on the organization's suppression list list and the message was not handed to the messaging provider. These rows are written at send time and do not receive lifecycle events. Event notification WhatsApp quota is not consumed; subscription verify/manage texts do not count toward the monthly WhatsApp message quota in any case.

Status	When
`400`	Invalid query parameters (e.g. malformed `recipient` or `nextToken`).
`403`	Missing required role, or the WhatsApp notifications feature is not enabled on your plan.