# Overview

Let visitors subscribe to notifications on your status dashboard.

Source: https://statusdashboard.com/docs/status-dashboards/subscriptions

> This is a plan-gated feature. If it isn't available in your account, visit the [Billing](/docs/org-mgmt/billing) page or contact support to review your options.

Subscriptions let visitors sign up for event notifications on your status dashboard. Choose which channels appear on the public Subscribe page and manage them per dashboard in [Dashboards](/app/dashboards).

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## Configuring subscriptions
Open a dashboard in [Dashboards](/app/dashboards) and go to the **Subscriptions** tab (organization **admins** only). Each channel included in your plan appears as a toggle — Email, Google Chat, Microsoft Teams, SMS, Slack, Webhooks, and WhatsApp.

A channel is offered to visitors only when **both** are true:

1. Your plan includes the channel.
2. You enable it on that dashboard.

Turn channels on or off, then click **Save Changes**. If your plan includes no subscription channels, the tab shows a feature-unavailable message instead of toggles.

> Disabling a channel on the dashboard hides the 
>   **Subscribe**
>    link and blocks public sign-up and self-service manage flows on the status dashboard. It does not stop event notifications to existing verified subscribers, and it does not remove subscriber records. Admins can still add and manage subscribers.

## Status dashboard
When at least one channel is effectively enabled, a **Subscribe** link appears in the action bar. Visitors open `/subscribe` to sign up or manage preferences.

**Dashboard access** and **subscription identity** are separate. When [SSO](/docs/status-dashboards/sso/overview) is enabled, visitors must sign in through your IdP to reach the dashboard — the same gate as viewing the status page. They must still complete the normal channel verify and manage flow to act on a subscription, even with SSO on. Channel tokens are preserved through the SSO login redirect.

On **public** dashboards (SSO off), subscribe and manage-request forms require **reCAPTCHA v2**. On **SSO-protected** dashboards, reCAPTCHA is not shown — the IdP session replaces it. This is a platform rule; an IP allowlist does not remove the reCAPTCHA requirement on public dashboards. Token-based verify and manage pages never use reCAPTCHA.

## Channel guides
* [Email](/docs/status-dashboards/subscriptions/email)
* [Google Chat](/docs/status-dashboards/subscriptions/gchat)
* [Microsoft Teams](/docs/status-dashboards/subscriptions/teams)
* [SMS](/docs/status-dashboards/subscriptions/sms)
* [Slack](/docs/status-dashboards/subscriptions/slack)
* [Webhooks](/docs/status-dashboards/subscriptions/webhooks)
* [WhatsApp](/docs/status-dashboards/subscriptions/whatsapp)