# Get event

Retrieve a single event by ID, including its full timeline, notes, and post-mortem.

Source: https://statusdashboard.com/docs/api/event-management/events/get

`GET /app/events/{id}`

Returns a single event by ID. The response includes the full timeline and notes arrays.

***

## Path parameters
| Parameter | Description   |
| --------- | ------------- |
| `id`      | The event ID. |

***

## Request
See [API Basics](/docs/api) for required headers.

***

## Sample request
```bash
curl https://api.statusdashboard.com/app/events/4f8b2e1a-3c7d-4e9f-a0b1-c2d3e4f56789 \
  -H "Authorization: Bearer bcf847abf5c6:def456"
```

## Sample response
**Status: `200 OK`**

```json
{
  "event": {
    "id": "4f8b2e1a-3c7d-4e9f-a0b1-c2d3e4f56789",
    "eventType": "incident",
    "title": "API latency elevated",
    "status": { "label": "Monitoring", "isFinal": false },
    "severity": { "label": "Degraded Performance", "description": "Some functionality is impaired.", "icon": "alert-triangle", "color": "#f59e0b" },
    "affectedComponents": {
      "6b0d3a8c-5e2f-4b7d-9c1e-f23456789abc": {
        "name": "API Gateway",
        "status": { "label": "Degraded Performance", "description": "Some functionality is impaired.", "icon": "alert-triangle", "color": "#f59e0b" }
      }
    },
    "description": "We are investigating elevated API response times affecting a subset of users.",
    "coordinator": {
      "name": "Jane Smith",
      "title": "Support Engineer",
      "email": "jane@example.com",
      "phone": "+1 555 000 0000"
    },
    "startTime": "2026-04-25T09:45:00.000Z",
    "publish": true,
    "notifications": true,
    "attributes": [
      { "key": "jira_ticket", "value": "INC-4821", "isPublic": true },
      { "key": "internal_ref", "value": "oncall-thread-9912", "isPublic": false }
    ],
    "timeline": [
      {
        "statusId": "7a3f9d2e-1b4c-4e8a-90b2-c3d4e5f67890",
        "timestamp": "2026-04-25T09:45:00.000Z",
        "status": { "label": "Investigating", "description": "We are looking into the issue.", "color": "#D97706", "icon": "search" },
        "message": "We are aware of elevated API response times and are investigating.",
        "author": "user@example.com",
        "isEdited": false
      },
      {
        "statusId": "9d1a4f7b-2c5e-4f8b-a1c3-d4e5f6789012",
        "timestamp": "2026-04-25T10:30:00.000Z",
        "status": { "label": "Monitoring", "description": "A fix has been deployed; watching for recurrence.", "color": "#3b82f6", "icon": "activity" },
        "message": "A fix has been deployed. We are monitoring the system for stability.",
        "author": "user@example.com",
        "isEdited": false
      }
    ],
    "notes": [
      {
        "noteId": "2e8c5b9a-4d7f-4a0b-b2d4-e5f6789abcde",
        "timestamp": "2026-04-25T10:15:00.000Z",
        "note": "Escalated to database team at 10:15 UTC.",
        "author": "user@example.com",
        "isEdited": false
      }
    ],
    "postMortem": {
      "executiveSummary": "<p>Elevated API latency affected a subset of users for approximately 45 minutes due to a misconfigured rate-limit rule deployed at 09:30 UTC.</p>",
      "rootCauseAnalysis": "<p>A configuration change to the API gateway rate-limiter introduced an overly aggressive limit on a high-traffic route. The change was not caught in staging because the load profile differed from production.</p>",
      "actionItems": [
        {
          "id": "a1b2c3d4-e5f6-7890-abcd-ef1234567890",
          "text": "Add production-parity load tests to the staging pipeline.",
          "status": "done",
          "owner": "Platform team",
          "ownerIsPublic": true,
          "expectedCompletionAt": "2026-04-30",
          "completedAt": "2026-04-26",
          "completedBy": "user@example.com",
          "isPublic": true
        },
        {
          "id": "b2c3d4e5-f6a7-8901-bcde-f12345678901",
          "text": "Implement automated rollback for rate-limiter configuration changes.",
          "status": "in_progress",
          "owner": "Infrastructure",
          "ownerIsPublic": true,
          "expectedCompletionAt": "2026-05-15",
          "isPublic": true
        }
      ],
      "published": true,
      "createdAt": "2026-04-25T11:00:00.000Z",
      "updatedAt": "2026-04-25T11:00:00.000Z",
      "updatedBy": "user@example.com"
    },
    "createdAt": "2026-04-25T09:58:00.000Z",
    "createdBy": "user@example.com",
    "updatedAt": "2026-04-25T10:30:00.000Z",
    "updatedBy": "user@example.com"
  },
  "limits": {
    "attributes": 5,
    "notesPerEvent": 50,
    "timelineEntriesPerEvent": 50,
    "componentsPerEvent": 100
  }
}
```

***

## Response fields
### Response envelope
| Field                            | Type   | Description                                                                                   |
| -------------------------------- | ------ | --------------------------------------------------------------------------------------------- |
| `event`                          | object | Full event record. See fields below.                                                          |
| `limits`                         | object | Per-event limit caps for this organization (notes, timeline entries, components, attributes). |
| `limits.attributes`              | number | Max custom attributes per event (public + private).                                           |
| `limits.notesPerEvent`           | number | Max internal notes per event.                                                                 |
| `limits.timelineEntriesPerEvent` | number | Max timeline entries per event.                                                               |
| `limits.componentsPerEvent`      | number | Max affected components per event.                                                            |

### Event object
| Field                                           | Type                | Description                                                                                                                                                                                                                                                                                                                                                        |
| ----------------------------------------------- | ------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| `id`                                            | string              | Unique event ID.                                                                                                                                                                                                                                                                                                                                                   |
| `eventType`                                     | string              | `"incident"`, `"maintenance"`, or `"informational"`.                                                                                                                                                                                                                                                                                                               |
| `title`                                         | string              | Brief event title.                                                                                                                                                                                                                                                                                                                                                 |
| `status`                                        | object \| null      | Current event status. `null` for informational events.                                                                                                                                                                                                                                                                                                             |
| `status.label`                                  | string              | Status label from the workflow phases.                                                                                                                                                                                                                                                                                                                             |
| `status.isFinal`                                | boolean             | Whether this is a final (terminal) workflow phase.                                                                                                                                                                                                                                                                                                                 |
| `status.isScheduled`                            | boolean             | Present and `true` only on maintenance events in the scheduled phase. Absent on incidents and on maintenance once it has moved past the scheduled phase.                                                                                                                                                                                                           |
| `severity`                                      | object \| null      | Full severity snapshot. `null` for informational events or if no components are selected.                                                                                                                                                                                                                                                                          |
| `severity.label`                                | string              | Severity label (e.g. `"Degraded Performance"`).                                                                                                                                                                                                                                                                                                                    |
| `severity.description`                          | string              | Human-readable description of the severity level.                                                                                                                                                                                                                                                                                                                  |
| `severity.icon`                                 | string              | Icon identifier for the severity.                                                                                                                                                                                                                                                                                                                                  |
| `severity.color`                                | string              | Hex color code for the severity.                                                                                                                                                                                                                                                                                                                                   |
| `affectedComponents`                            | object              | Map of `componentId → component snapshot`. Empty object when no components are associated.                                                                                                                                                                                                                                                                         |
| `affectedComponents[id].name`                   | string              | Component name at the time the event was created or last updated.                                                                                                                                                                                                                                                                                                  |
| `affectedComponents[id].status`                 | object \| absent    | Severity snapshot for this component. Contains `label`, `description`, `icon`, and `color`. Present on incidents and maintenance; absent on informational notices (name-only snapshot).                                                                                                                                                                            |
| `description`                                   | string              | Event description. Rich text field. See [Rich text fields](/docs/api#rich-text-fields). Max 5,000 characters.                                                                                                                                                                                                                                                      |
| `impactAnalysis`                                | string \| undefined | Incident and maintenance only. Optional customer and service impact details. Rich text field. See [Rich text fields](/docs/api#rich-text-fields). Max 5,000 characters. Present when set; omitted when unset.                                                                                                                                                      |
| `coordinator`                                   | object \| null      | Optional point of contact. Contains `name`, `title`, `email`, `phone`, and `extraInfo` fields — all optional strings. `null` when not set.                                                                                                                                                                                                                         |
| `startTime`                                     | string \| null      | ISO 8601 UTC start time. Present on incidents (required) and maintenance (scheduled window start). `null` for informational.                                                                                                                                                                                                                                       |
| `endTime`                                       | string \| null      | ISO 8601 UTC end time. Auto-set on incidents when a final-phase timeline entry is posted. Set at creation for maintenance (scheduled window end). `null` until set.                                                                                                                                                                                                |
| `maintenanceAutomation`                         | object \| undefined | Maintenance only. Automatic start/stop settings when configured. See [create event — maintenanceAutomation](/docs/api/event-management/events/create#maintenanceautomation-fields). Absent when not set.                                                                                                                                                           |
| `maintenanceAutomation.enabled`                 | boolean             | Whether automatic start/stop is active.                                                                                                                                                                                                                                                                                                                            |
| `maintenanceAutomation.advanceNotification`     | object \| undefined | Advance notice settings when configured.                                                                                                                                                                                                                                                                                                                           |
| `maintenanceAutomation.startMessage`            | string \| undefined | Custom auto-start timeline message when set.                                                                                                                                                                                                                                                                                                                       |
| `maintenanceAutomation.stopMessage`             | string \| undefined | Custom auto-stop timeline message when set.                                                                                                                                                                                                                                                                                                                        |
| `automationState`                               | object \| undefined | Maintenance only. Read-only record of completed automatic actions. Absent until at least one action has run.                                                                                                                                                                                                                                                       |
| `automationState.advanceNotifiedAt`             | string \| undefined | ISO 8601 UTC when the advance notification was sent.                                                                                                                                                                                                                                                                                                               |
| `automationState.autoStartedAt`                 | string \| undefined | ISO 8601 UTC when automatic start ran.                                                                                                                                                                                                                                                                                                                             |
| `automationState.autoCompletedAt`               | string \| undefined | ISO 8601 UTC when automatic stop ran.                                                                                                                                                                                                                                                                                                                              |
| `publish`                                       | boolean             | Whether the event is visible on status dashboards.                                                                                                                                                                                                                                                                                                                 |
| `notifications`                                 | boolean             | Whether matching subscribers are notified when this event changes. Default: `true` on create. See [Event notifications](/docs/events/notifications).                                                                                                                                                                                                               |
| `segmentNotification`                           | object \| undefined | Per-event segment include/exclude targeting when configured. See [Segment targeting](/docs/events/segments).                                                                                                                                                                                                                                                       |
| `segmentNotification.enabled`                   | boolean             | Whether segment targeting is active.                                                                                                                                                                                                                                                                                                                               |
| `segmentNotification.mode`                      | string              | `"include"` or `"exclude"`.                                                                                                                                                                                                                                                                                                                                        |
| `segmentNotification.segmentIds`                | string\[]           | Segment UUIDs stored on the event.                                                                                                                                                                                                                                                                                                                                 |
| `attributes`                                    | array \| undefined  | Custom key/value metadata when configured. Each entry includes `key`, `value`, and `isPublic`. See [Attributes](/docs/events/attributes).                                                                                                                                                                                                                          |
| `timeline`                                      | array               | Chronological array of timeline entries. Empty array for informational events.                                                                                                                                                                                                                                                                                     |
| `timeline[].message`                            | string              | Status message. Rich text field. See [Rich text fields](/docs/api#rich-text-fields). Max 5,000 characters.                                                                                                                                                                                                                                                         |
| `timeline[].status`                             | object              | Full workflow phase snapshot. Contains `label`, `description`, `color`, and `icon`.                                                                                                                                                                                                                                                                                |
| `notes`                                         | array               | Internal notes (admin-only, not published).                                                                                                                                                                                                                                                                                                                        |
| `createdAt`                                     | string              | ISO 8601 UTC creation timestamp.                                                                                                                                                                                                                                                                                                                                   |
| `createdBy`                                     | string              | Email of the user who created the event.                                                                                                                                                                                                                                                                                                                           |
| `updatedAt`                                     | string              | ISO 8601 UTC last-updated timestamp.                                                                                                                                                                                                                                                                                                                               |
| `updatedBy`                                     | string \| absent    | Email of the last user to update the event. Absent until the event is updated after creation (PUT, timeline, notes, etc.).                                                                                                                                                                                                                                         |
| `resolvedAt`                                    | string \| null      | ISO 8601 UTC timestamp when the event **first entered a final workflow phase** (for example when you posted Resolved). Set once at that moment (typically request time); not updated if you later backdate the final timeline entry. Cleared on reopen. Distinct from `endTime`, which is the interval end used for uptime and day history. `null` until resolved. |
| `postMortem`                                    | object \| absent    | Post-mortem report. Present on incident and maintenance events once one has been saved; absent when none exists. Omitted entirely when the **Post-Mortem Reports** feature is not enabled. Always absent for informational events.                                                                                                                                 |
| `postMortem.executiveSummary`                   | string              | Opening overview of scope, impact, and outcome. Gives readers the key facts before the detailed analysis. Rich text field. See [Rich text fields](/docs/api#rich-text-fields).                                                                                                                                                                                     |
| `postMortem.rootCauseAnalysis`                  | string              | Detailed root cause analysis. Rich text field. See [Rich text fields](/docs/api#rich-text-fields).                                                                                                                                                                                                                                                                 |
| `postMortem.actionItems`                        | array               | Remediation tasks in display order. May be empty.                                                                                                                                                                                                                                                                                                                  |
| `postMortem.actionItems[].id`                   | string              | Unique action item ID (UUID).                                                                                                                                                                                                                                                                                                                                      |
| `postMortem.actionItems[].text`                 | string              | Description of the action item.                                                                                                                                                                                                                                                                                                                                    |
| `postMortem.actionItems[].status`               | string              | `open`, `in_progress`, or `done`.                                                                                                                                                                                                                                                                                                                                  |
| `postMortem.actionItems[].owner`                | string \| absent    | Optional owner or team name.                                                                                                                                                                                                                                                                                                                                       |
| `postMortem.actionItems[].ownerIsPublic`        | boolean             | When `false`, `owner` is omitted from the public post-mortem page.                                                                                                                                                                                                                                                                                                 |
| `postMortem.actionItems[].expectedCompletionAt` | string \| absent    | ISO 8601 date string (`YYYY-MM-DD`). Optional expected completion date.                                                                                                                                                                                                                                                                                            |
| `postMortem.actionItems[].completedAt`          | string \| absent    | ISO 8601 date string (`YYYY-MM-DD`). Optional actual completion date.                                                                                                                                                                                                                                                                                              |
| `postMortem.actionItems[].completedBy`          | string \| absent    | Email of the user who first set `completedAt`.                                                                                                                                                                                                                                                                                                                     |
| `postMortem.actionItems[].isPublic`             | boolean             | When `false`, the item is omitted from the public post-mortem page.                                                                                                                                                                                                                                                                                                |
| `postMortem.published`                          | boolean             | Whether the post-mortem is visible on status dashboards.                                                                                                                                                                                                                                                                                                           |
| `postMortem.createdAt`                          | string              | ISO 8601 UTC timestamp when the post-mortem was first saved.                                                                                                                                                                                                                                                                                                       |
| `postMortem.updatedAt`                          | string              | ISO 8601 UTC timestamp of the last save.                                                                                                                                                                                                                                                                                                                           |
| `postMortem.updatedBy`                          | string \| absent    | Email of the last user to save the post-mortem.                                                                                                                                                                                                                                                                                                                    |

***

## Error responses
| Status | When                      |
| ------ | ------------------------- |
| `403`  | Insufficient permissions. |
| `404`  | Event not found.          |
